UI/UX

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  1. Different colored bars

    Color blindness effects 1 in 12 men. Thats quite a big chunk of the population. I was just looking at the delivery graph and noticed there are two type of bars. Red and Green, to me they look almost identical. As if you used a 45% grey and a 50% for the bars. So subtley different they might as well be the same color. Perhaps you should pick different colors for the delivered and dropped bars?

    2 votes
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      0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
    • Let us search a mail using the mail body as well

      As of now there is no way to search for the mail body in an email. Need a feature to search for the same as well.

      3 votes
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        0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
      • clean bounced emails from mailing list using dashboard

        We are in process of cleaning our mailing list to increase our sender score.

        When contacted the support about this, i got reply from Ryan and Chris:

        1. Ryan Said:

        There isn't a direct easy way to remove these users from multiple mailing lists. I would look through our API and Develop the best way that works for you.

        You can do something like: if ```email``` exist on ```mailing list``` then ```delete``` else ```break``

        2. Chris Said:

        Feel free to submit this request here to be considered for development.

        Temporary Solution using API:

        So as Ryan suggested when i go…

        3 votes
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          0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
        • Log all SMTP issues during deliveries

          TL;DR: Some SMTP issues are not logged as event, this can lead to multiple email sending without noticing it.

          Let me tell you a (true) strory:

          A customer calls us to let us know he receives the same email multiple times from us. We find this really weird… but, hey! He take time to notify us: let's dig into our multiple level of logs… We found nothing speaking to us… So we ask for an example to our customer… He send it back to us… We, now, can determine what mail was send multiple times… And, what a surprise when…

          1 vote
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            0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
          • Fix misleading bars on Logs screen

            For the moment default blue, green and orange bars do not match text log under the bar diagram. I have reported this to support via tickets but it was ignored generally speaking.

            1 vote
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              0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
            • Turn off RECAPTCHA option for login, especially with 2FA

              Turn off RECAPTCHA if Two-Factor Authentication is enabled. Honestly it is so annoying I would like an option to turn off regardless (since I may have several people access the logs) but definitely remove if 2FA is on because there is no bot concern with 2FA

              1 vote
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                0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
              • Select a standard region

                The sandbox domain was created in the US, which is no problem to me. But, the domain I'm actually using for our webshop uses the EU infrastructure. Every time I check something in my account or when I login, I'm redirected to the US view of the control panel. A setting in the user's account, like a favorite domain, could solve this problem.

                2 votes
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                  0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                • Add a user role that does not show billing or invoice information

                  We sometimes resell mailgun as a managed service and would like to be able to do a setup a client account (with existing user role feature) that will not show any of our billing information or invoicing from Mailgun.

                  1 vote
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                    0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                  • Add a Sender Image to your Mailgun account

                    Add the ability to add a picture by your name -- little box that shows up in Gmail with the image of the sender

                    19 votes
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                      10 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                    • Button to switch to a different random shared IP address

                      e.g. if the current one has been blacklisted because of another user.

                      20 votes
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                        0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                      • Simplify log paging

                        Add an option to browse the log by allowing to go to specific page. When there is lots of log it is clumsy when you can only go to next page or last page. Let's say there is 100 pages and the information you look for is in the page 50.

                        13 votes
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                          5 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello,
                          We’ve recently released changes to our log view that allow you to narrow in on a specific date/time range and adjust the ordering of the results.

                          Is this a better solution to the problem that you all were looking to solve?

                        • Statistics Aggregation

                          One thing that would be nice: being able to see aggregated statistics in your dashboard. It would be useful to see errors/warnings for all domains, and also seeing the total number of send/received mails.

                          11 votes
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                            2 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                          • 6 votes
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                              2 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                            • Show my reputation in DASHBOARD

                              Show my reputation score in my Mailgun dashboard so I can prevent my account to be disabled when I'm processing a list for first time

                              6 votes
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                                1 comment  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add the ability to add Icon to the email details

                                Please add the ability to add/update the Icon of the details email (I mean, the Icon at the top left or right side of the email.

                                When sending via Gmail, you can see this Icon (if you edit it there).

                                4 votes
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                                  2 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                                • MG Pros and Cons

                                  Pros:

                                  - Good customer service

                                  - decent documentation

                                  - easy to get going

                                  Cons:

                                  - Mailgun feels like its from the 80s. the UX is drab, and really ugly.

                                  Been using AWS Heroku, and Google Cloud lately, and those interfaces feel like a rocket ship in comparison.

                                  - Alot of what mailgun feels like a black box to me. This is my first real time using transaction email, but their is a heap that mailgun could teach, and be transparent about what they do under the hood.

                                  - Setting up dns could be better. would be good to be able…

                                  1 vote
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                                    0 comments  ·  Control Panel/Dashboard  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Feedback for Sign Up Form, UI/UX

                                    Yes, here is some feedback

                                    1. Onboard was very bad in the segment of signup. I wrote a ticket for this. As a web developer can say signup form is really, really badly done, you must spend more time to make a sign-in process much better. My suggestion is that you first create an account, do not take people's credit card on the first screen. You first want to capture their name and email, so you can have them in your database for marketing. Then on the second screen to complete the signup process ask them for all necessary card…

                                    1 vote
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                                      0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                    • UX/Sign Up Form

                                      1. There is no validation as-you-type of the credit card fields
                                      2.. When one press create account nothing happens if you didn't entered for example ZIP code. Nothing, and you do not know what you did wrong.
                                      3. After entering the ZIP button didn't worked, was disabled.
                                      4. In one attempt captcha expired, I clicked it, but the button was disabled again
                                      5. Feedback after clicking the create button is very bad, one small poor animation.
                                      6. A bit frustrated I entered wrong phone number on account activation, but then I faced the screen in attachment.

                                      1 vote
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                                        0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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