General Feedback

What do you think of our email service? This is the spot for good, bad, or neutral feedback about our main product.
You can also leave feedback on specific features like Inbound Routing, Message Event Logs, or Email Analytics.
If you have feedback that you believe requires an immediate response, don’t post here. Submit a support ticket or email help@mailgun.com. Feel free to interact with other users if you agree, disagree, or found a solution to their feedback.

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  1. Give ability to create sandbox for EU region

    Otherwise, it's quite hard to test own integration with Mailgun API when you develop a solution for a big number of clients who are required to use EU region.

    1 vote
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      0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
    • Fix email tracking with SSL websites

      Using email tracking with SSL website prevents user to perform the action with Google Chrome.
      If you use SSL with HSTS, it triggers big warning in Chrome when the user click on the link http://cl.ly/image/0A373O2r3539

      Email tracking in mailgun is performed by replacing links in email by a custom subdomain setup in the admin panel, ie email.domain.com which as to be configured as a CNAME for mailgun.org.

      Chrome will try to access httpS://email.domain.com which will fail because the underlying server is mailgun.org and not domain.com's server.

      Proposed Solution:
      Instead of pointing email.domain.com => mailgun.org, configure your server for https://email.domain.com and…

      131 votes
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        21 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
      • Show API errors in MG logs

        An example would be seeing this response in your logs:

        {"message":"'to' parameter is not a valid address. please check documentation"}

        I think this is important when you send batch requests because then things aren't always as clear.

        2 votes
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          0 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
        • Support default callback webhooks for all domains in my account

          When I create a new sending domain, I need to configure the webhooks again. These are the same URLs for every domain, so it would be easier if I could set this for my account.

          2 votes
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            0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow modifying the return-path of routed emails to allow better support of email auto responders.

            Right now if you receive an email that you are forwarding with a route to gmail, Mailgun sets the Return-Path header to a bounce email. This does not play nicely with vacation reponder systems (namely Gmail). Those systems respond to the Return-Path and the auto-response doesn't go to the intended recipient. I'd like the ability to override the modified Return-Path and set it to the from/reply-to email.

            3 votes
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              0 comments  ·  Routes  ·  Flag idea as inappropriate…  ·  Admin →
            • View the log file as a table I can copy to Excel

              I am missing the option to export a log-list from the Mailgun Control Panel.
              I suggest you create a table view that show this data, like an Excel table, showing columns like; email address, error code, error-message.

              10 votes
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                1 comment  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
              • API Key Permissions/Restrictions to Reduce the Impact of a Leaked Key

                Security Feature:

                It should be possible to restrict the call types that your API key is able to make in order to reduce the impact of a leaked/breached key.

                For example, if my API key is accidentally exposed, an attacker could then go on to exfiltrate data from my account.

                If it were possible to lock down your API key so that it can only make certain call types, the impact of such a breach would be drastically reduced.

                For example, I could lock down my key so that it is only permitted to add/send emails to a particular mailing…

                2 votes
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                  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow exportation of Logs to excel

                  It will be great if one can list the following event type
                  - Accepted
                  - Delivered
                  - Opened
                  - Clicked
                  - Unsubscribed
                  - Stored
                  - Rejected
                  - Complained
                  - Temporary Fail
                  - Permanent Fail

                  10 votes
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                    1 comment  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
                  • Setup a Mailgun install without composer required.

                    Being forced to install composer seems a bit unnecessary. I would love not needing the overhead of composer.

                    7 votes
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                      0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                    • Provide a search count on Log page

                      Can you please add search count of emails also on LOG page along with the date?

                      Count is a very important stat required on day to day basis, request you to please add that feature ASAP

                      Thanks

                      6 votes
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                        0 comments  ·  Logs  ·  Flag idea as inappropriate…  ·  Admin →
                      • Provide deep linking support (universal links) by client proxy

                        Today it is already possible for Mailgun clients to get deep linking working.

                        e.g.: Set up Cloudfront "in front of" Mailgun, proxying everything to malign, except the requests for association files.

                        This comes at one big downside. The IP resolution is now based on what ever AWS instance handled the request, not the client IP.
                        It should be easy to use the Client IP as given by the proxy.

                        For extra security, Mailgun could require the proxy to add a special header, to be sue the info is indeed coming from a trusted source.

                        2 votes
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                          0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                        • Retrieve Rendered Message via API

                          The new capability to show a rendering of the message on the dashboard is fantastic, but would be nice if we could request this via the API for display on our side.

                          3 votes
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                            0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
                          • Allow DNS if Domain becomes Disabled

                            Dear Mailgun,

                            Firstly, I'm all for protecting IP reputation and clean mailing lists. However, we accidentally uploaded our whole list today, not the filtered one based on use of Bounce/Unsubscribe APIs. We quickly hit a bounce limit, especially as the older records are a lot dirtier.

                            We completely understand a block of the domain and the halt of the distribution and any further messages, but blocking clickable links in successfully received messages is really embarrassing, particularly on behalf of a client. Ironically, recipients cannot unsubscribe either.

                            Keep up the good work :)

                            4 votes
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                              0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
                            • Implement a configurable per-domain message limit

                              It is already possible to set a global account message limit which applies across all domains. However, it would be nice to get more control and be able to set a specific message limit for each individual domain.

                              7 votes
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                                1 comment  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
                              • Billing - > VAT number

                                Please provide a field for VAT number to be included into invoices.
                                Thankn you

                                7 votes
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                                  0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                                • Support IDN domains; Domains with Unicode characters

                                  Please add support for International Domain Names.

                                  14 votes
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                                    3 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow wildcard and full domain suppression

                                    Allow adding address such as the following to suppress lists so that known bad domains can be preemptively blocked.

                                    test*@baddomain.com
                                    *@extrabaddomain.com

                                    8 votes
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                                      2 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
                                    • unable to establish a TLS connection

                                      I wonder if this kind of error occurs, do you have any retry principle?

                                      2 votes
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                                        0 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3 votes
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                                          0 comments  ·  Webhooks  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Search domains by IP address

                                          It would be nice to see which domains are using X IP address. https://mailgun.com/app/domains

                                          8 votes
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                                            0 comments  ·  Domains  ·  Flag idea as inappropriate…  ·  Admin →
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